Stakeholders
Employees
Key Concern Areas:
- Compensation and benefits; labour relations; labour rights; management of working hours; occupational safety and health; rationality of rules and regulations; and channels for expression of opinions.
Communication Channels:
- Regular meetings between company management and employees
- Internal emails
- Internal notices
- Quarterly newsletter
- Employees complaint box
- Employees suggestion box
| Key contact | Mr. Jack Lin, Assistant Manager |
| Telephone | +886-2- 2910-2626 Ext 113 |
| csr@eastech.com |
Customers
Key Concern Areas:
- Product quality; customer service; supply chain management; code of conduct performance; transparency and reliability of disclosed information.
Communication Channels:
- Customer visits, emails and telecommunications
- Customer satisfaction survey
- Customer audit review
- Regular meetings with customers
- Participation in R&D meetings
- Product Quality control
|
Key contact |
Mr. Jack Lin, Assistant Manager |
| Telephone | +886-2-2910-2626 Ext 113 |
|
csr@eastech.com |
Investors
Key Concern Areas:
- Business performance; market image; corporate governance.
Communication Channels:
- Disclosing corporate information over the Market Observation Post System and Company's website
- Annual general shareholders'meeting
- Annual investors conference
- Provision of email addresses and telephone numbers on Company's website for communication with investors
- With spokesperson and functional body representation in litigation and non-litigation affairs to duly handle the proposals, concerns, and disputes raised by Shareholders
|
Key contact |
Mr. Jeno Chang, Vice President |
| Telephone | +886-2- 8911-3535 Ext 104 |
|
ir@eastech.com |
Business Partners (Suppliers)
Key Concern Areas:
- Quality and price; supplier management; business integrity.
Communication Channels:
- Procurement contracts; communications with suppliers
- Emails and telecommunications
- Supplier evaluation system
- Complaints box
|
Key contact |
Mr. Jack Lin, Assistant Manager |
| Telephone | +886-2-2910-2626 Ext 113 |
|
csr@eastech.com |
Environmental Protection
- Compliance with international code requirements, such as RoHS, HF, WEEE, etc.
- Green Supply Chain Management
- We comply with the 3R's (Reduce, Reuse and Recycle); e.g. we use recycled wood particles in the manufacture of our wooden speaker box
- We have been a qualified Green Partner of SONY since 2010
- We hold multiple environmental quality related certifications
Certificates