Stakeholders
Employees
Key Concern Areas:
- Compensation and benefits; labour relations; labour rights; management of working hours; occupational safety and health; rationality of rules and regulations; and channels for expression of opinions.
 
Communication Channels:
- Regular meetings between company management and employees
 - Internal emails
 - Internal notices
 - Quarterly newsletter
 - Employees complaint box
 - Employees suggestion box
 
| Key contact | Mr. Jack Lin, Manager | 
| Telephone | +886-2- 2910-2626 Ext 113 | 
| cposhrm@eastech.com | 
Customers
Key Concern Areas:
- Product quality; customer service; supply chain management; code of conduct performance; transparency and reliability of disclosed information.
 
Communication Channels:
- Customer visits, emails and telecommunications
 - Customer satisfaction survey
 - Customer audit review
 - Regular meetings with customers
 - Participation in R&D meetings
 - Product Quality control
 
| 
			 Key contact  | 
			
			 Mr. Jack Lin, Manager  | 
		
| Telephone | +886-2-2910-2626 Ext 113 | 
| 
			 csr@eastech.com  | 
		
Investors
Key Concern Areas:
- Business performance; market image; corporate governance.
 
Communication Channels:
- Disclosing corporate information over the Market Observation Post System and Company's website
 - Annual general shareholders'meeting
 - Annual investors conference
 - Provision of email addresses and telephone numbers on Company's website for communication with investors
 - With spokesperson and functional body representation in litigation and non-litigation affairs to duly handle the proposals, concerns, and disputes raised by Shareholders
 
| 
			 Key contact  | 
			
			 Mr. Jeno Chang, Vice President  | 
		
| Telephone | +886-2- 8911-3535 Ext 104 | 
| 
			 ir@eastech.com  | 
		
Business Partners (Suppliers)
Key Concern Areas:
- Quality and price; supplier management; business integrity.
 
Communication Channels:
- Procurement contracts; communications with suppliers
 - Emails and telecommunications
 - Supplier evaluation system
 - Complaints box
 
| 
			 Key contact  | 
			
			 Mr. Jack Lin, Manager  | 
		
| Telephone | +886-2-2910-2626 Ext 113 | 
| 
			 csr@eastech.com  | 
		
Environmental Protection
- Compliance with international code requirements, such as RoHS, HF, WEEE, etc.
 - Green Supply Chain Management
 - We comply with the 3R's (Reduce, Reuse and Recycle); e.g. we use recycled wood particles in the manufacture of our wooden speaker box
 - We have been a qualified Green Partner of SONY since 2010
 - We hold multiple environmental quality related certifications
 
Certificates